Privacy Policy
Effective date: 14 October 2026
1. About this policy
This Privacy Policy explains how Pramod Jewellers & Gift Centre (“we”, “us”, “our”) handles personal information when you visit our website, contact us, or shop at our showroom in Hingna, Nagpur. We respect your privacy and handle personal data in line with applicable Indian law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
2. Information we collect
Our website does not have user accounts, online payments or a database, and it does not store the details you type into it. We receive personal information only when you choose to share it with us, for example:
- Enquiries: when you use the enquiry form, it opens WhatsApp with your name, phone number, interest, preferred visit date and message. That information reaches us only if you press “send” in WhatsApp.
- Calls, WhatsApp and email: your name, phone number, email address and anything you tell us.
- In-store purchases: details needed for billing, hallmarking records, GST invoices, custom orders, repairs or as required by law (for example, PAN or KYC for high-value purchases).
- Job applications: your CV and contact details if you apply for a role with us.
3. How we use your information
- To respond to your enquiry and share designs, availability and gold rates.
- To schedule showroom visits and provide service before and after purchase.
- To issue invoices and meet our legal, tax and regulatory obligations.
- To consider job applications.
- To send occasional offers or new-arrival updates, but only if you ask us to. You can opt out at any time.
We do not sell, rent or trade your personal information.
4. Third-party services on this website
Some features are provided by third parties that may receive technical information such as your IP address and browser type under their own privacy policies:
- Google Maps: the embedded map in the Contact section.
- Google Fonts: website typography.
- WhatsApp (Meta): when you choose to message us.
- Instagram and Facebook: when you follow links to our social pages.
Our own website does not use advertising or tracking cookies.
5. Sharing of information
We share personal information only when necessary: with service providers who help us run the business (for example, our billing software or accountant), with hallmarking or repair partners for your order, or when required by law, court order or a government authority.
6. Data retention and security
We keep personal information only as long as needed for the purposes above or as required by law (for example, tax records). We take reasonable steps to protect it, but no method of transmission or storage is completely secure.
7. Your rights
You may ask us to access, correct or delete your personal information, or withdraw any consent you have given, subject to our legal obligations. To make a request, contact us using the details below.
8. Children
Our website is not directed at children, and we do not knowingly collect personal information from anyone under 18 without a parent's or guardian's consent.
9. Changes to this policy
We may update this policy from time to time. The latest version will always be on this page with its effective date.
10. Contact / Grievance Officer
For any privacy question, request or complaint, please contact:
Pramod Jewellers & Gift Centre
Pardhi Nagar, MIDC Hingna Road, Hingna, Nagpur, Maharashtra 440016
Phone: +91 98503 58099 / +91 77963 56699
Email: nishant6699dhomne@gmail.com